Minority and Women Business Development Program Director

Guilford County, NC | Full-time


The Position

Guilford County is seeking its next Minority and Women Business Development Program Director – this position performs complex professional and administrative work in implementing the County's Minority and Women-Owned Business Enterprise (MWBE) program and provides outreach and training related activities in compliance with the program policies and procedures. The overall goal of the Guilford County MWBE Program is to promote and guarantee truly equitable access to Guilford County contracting and procurement programs for minority and women business enterprises (MWBEs). It is the desire of the County to help create and sustain the foundational community infrastructure necessary to achieve this bold vision. The position will develop a sustainable framework, identify tools and programs, and recommend staffing and initiatives to achieve the County’s desired outcomes.

The MWBE Program Director is a key member of the county’s leadership team and coordinates regularly with both the County Manager, Assistant County Managers, local non-profits, other agencies, and residents to strategically plan and execute the Board of County Commissioners’ high priority to serve and create a more diverse and inclusive community including entrepreneurs and small businesses.


  • Establish a focus in adhering and aligning to the County’s and Board’s goals and values
  • Build strong relationships internally within the County as well as externally with partners
  • Build partnerships with organizations who have a proven track record with diversity, equity, and inclusion initiatives
  • Develop, implement, and measure programmatic goals based on the Guilford County Disparity Study using that data
  • Engage with the community – develop outreach and engagement with organizations that support minority business development; help with Historically Underutilized Business certification, and then ultimately help such businesses navigate procurement

The Organization

The County operates as a Council-Manager form of government, with the Board appointing a professional County Manager to administer a variety of County functions. The County Manager's office provides professional management and leadership for the County government by directing and supervising all County offices, departments, and agencies under the general control of the Board of Commissioners. The Manager is the Chief Administrator of the County government and is appointed by the nine-member Board of Commissioners. Under the County Manager are three Assistant County Managers overseeing Successful People, Strong Community, and Quality Government service areas. Assistant County Managers are responsible for assisting the County Manager in directing operations; preparing and administering an annual budget and capital improvement program; advising the Board on fiscal and policy matters; and equitably administering the policies, laws, ordinances, and other directives and goals of the Commissioners.

The County has adopted a total budget (all funds) of $861.1 Million for FY 2022-2023. Guilford County employs personnel in approximately 2,900 positions. The budget includes specific new investments in the Guilford County Schools and Guilford Technical Community College, public engagement and communication, data analytics, school medical services, and initiatives to address health disparities and support equitable access to services. Guilford County spends most of its generated revenue on Education, followed by Law Enforcement, Social Service, Public Health, and Emergency Services.

The Board of Commissioners has identified the following as the foundational basis for the development and adoption of the FY 2022-2023 budget to support its mission to provide efficient, effective, and responsive government:

  • Establish a competitive compensation structure that allows us to recruit and retain the talent needed to support the Board’s County service level expectations.
  • Build appropriate staff capacity for internal support functions which impact the County’s ability to recruit and retain talented team members and manage and safeguard our fiscal and physical assets.
  • Build appropriate staff capacity for external service functions, particularly in those positions related to mandated services and economic development success.
  • Implement a sustainable funding model for new and renovated schools.
  • Establish sustainable funding for recurring FY2022 increases that are currently supported by fund balance.
  • Accelerate our data operationalization efforts, digital government transformation work, and public communication

Core values for Guilford County are Transparency & Communication, Equity & Inclusion, Accountability, Service & Outcomes Excellence, and Our People Matter.

  • Transparency & Communication: We are committed to open and accessible government driven by information sharing
  • Accountability: We accept responsibility for the fiscal and physical health of the County
  • Equity & Inclusion: We celebrate diversity and support equitable service delivery and stakeholder inclusion
  • Service & Outcomes Excellence: We strive for compassionate and professional service delivery provided in an innovative and effective way
  • Our People Matter: We provide a positive and compassionate work environment that supports the financial, physical, mental, and social wellbeing of our team members

Experience and Education

Minimum requirements include a bachelor's degree from an accredited college or university with major course work in Business Administration, Public Administration, Urban Planning, Finance, Accounting or related field and demonstrated experience with diversity programs, MWBE, and procurement. Experience in a governmental setting is preferable.

Preferred qualifications would be five to ten years of demonstrated successful and progressively responsible experience in program management in the administration of community, education, and/or social justice programs focused on the implementation of diversity and equity programming. Experience researching, developing, managing, and implementing diversity, equity, and inclusion strategies and programs, preferably in the public sector, is also preferred. Diversity, equity, and inclusion certification is also preferred.

The Successful Candidate

The ideal candidate is a collaborative, innovative, and supportive professional with exceptional organizational development, change management, and communication skills. This person is approachable and transparent, with excellent listening skills, and will always model ethical behavior and professional integrity. The ideal candidate thrives on building strong working relationships and works to develop and empower staff throughout the organization. This person is accustomed to public scrutiny and works to establish, maintain, and improve a positive, collaborative culture. This individual has a thorough understanding of the importance of diversity, equity, and inclusion and has the demonstrated ability to create an environment and systems reflective of those values.

The following are characteristics and experiences of the successful candidate:

  • Commitment to supporting equity, diversity, and inclusion for all equity-seeking groups
  • Demonstrated understanding of public procurement systems and processes
  • Knowledge and experience in procurement/contracting laws and regulations
  • Knowledge of NC General Statutes and guidelines for federal, state, and local funding and related regulations regarding minority participation in contract awards
  • Knowledge and understanding of Requests for Proposals, contracts, agreements, payment terms for goods, services, construction and/or consulting as these relate to MWBE programs.
  • Knowledge of on-line automated purchasing and requisitioning system
  • Ability to exercise independent judgment in selecting from items available and cost quotations when recommending purchases.
  • Ability to perform outdoor work-related activities associated with on-site visits.
  • Ability to file all bid reports quarterly and within 10 days after completion of a construction project with North Carolina Department of Administration, Historically Underutilized Business Program.
  • Technologically savvy in managing and developing Community and Organization Infrastructure
  • Demonstrated leadership, coaching and human relations skills needed to counsel, advise, coach, train and develop others both internally and externally
    • Provide direct support and services to enhance and scale the diverse supplier inclusion journey for the County
    • Provide direct support and assistance with developing the infrastructure to support a sustainable diverse supplier inclusion program
  • Experience handling sensitive, emotional, or political issues with tact and good judgement.
  • Experience in policy and procedure development, training development & delivery, facilitating committees, and writing reports.
  • Demonstrated ability to be a change agent and help lead transformational change
  • Experience working effectively on both strategic and operational levels and being approachable and relatable to people with varied backgrounds

The Community

Founded in 1771, Guilford County is the third-most populous County in North Carolina. Guilford County was named after Francis North, the first Earl of Guilford, and was formed from parts of Rowan and Orange Counties to centralize government and Courts of Guilford. The Guilford Courthouse became the location 61of General Nathanial Greene and Lord Cornwallis’ famous battle that was a turning point in the war and is still reenacted today. Guilford County, part of the beautiful Piedmont Triad area of north-central North Carolina, includes the cities of Greensboro and High Point and several towns and smaller communities. The County historically served as one of the major manufacturing and transportation hubs of the Southeast, most notably for textiles and furniture, and to this day has the largest furnishings trade show in the world, the High Point Furniture Market.

With a rich history of anti-slavery activism, Guilford County is a stop on the historic Underground Railroad, a nationally known landmark within the civil rights movement. Abolitionist Levi Coffin noted Guilford College Woods (historically called New Garden Woods) as a refuge for the Underground Railroad, now a protected area. Additionally, historic segregation protests in 1960 happened at the then white-only lunch counter at the Woolworth store in downtown Greensboro. Helping to fuel similar efforts across the nation, the former Woolworth store location is now the site of the International Civil Rights Center and Museum.

The County is presently home to historical sites and institutions, as well as the host of notable recreational and cultural events such as the John Coltrane International Jazz and Blues Festival, the North Carolina Folk Festival, the Wyndham Championship Golf Tournament, the Greensboro Grasshoppers and High Point Rockers baseball teams, and a variety of collegiate events. The public enjoys multiple regional parks within Guilford County, as well as opportunities for camping, fishing, golfing, and other outdoor recreation activities.

Guilford County residents benefit from strong educational programs. The County is home to many higher educational institutions, including North Carolina Agriculture & Technical University, the University of North Carolina at Greensboro, High Point University, Bennett College, Greensboro College, Guilford College, Elon University School of Law, and Guilford Technical Community College. Guilford County Schools is the third-largest school district in North Carolina and serves 70,000 PK-12 students at more than 120 schools with over 10,000 employees.

Guilford’s cities and towns are noted among the top U.S. cities for a low cost of living, almost 10% below the national average. These areas boast friendly, walkable neighborhoods, vibrant social scenes, plenty of cultural attractions, and a central location perfect for enjoying the abundant opportunities for outdoor recreation. A three-hour drive east brings you to the beautiful North Carolina coast, while a three-hour drive west places you on Mount Mitchell in the magnificent North Carolina mountains, the highest point east of the Mississippi River.

Quick Facts

  • Population: 537,174
  • Median Household Income: $53,261
  • Median Home Value: $167,000
  • Median Age: 37.1

All demographic information was sourced from the U.S. Census Bureau.


The anticipated hiring range for this position is $100,000 to $150,000. Final salary may be negotiable outside of this range based on the selected candidate’s education, qualifications, and experience. Guilford County offers an excellent benefits package including an automatic 5% contribution to 401(k), newly reinstated Longevity Pay program, participation in the Local Government Employee’s Retirement System, and employer health insurance premium contributions covering between 79 and 96 percent of the total premium cost depending on your coverage.

How to Apply

Applications will be accepted electronically by Raftelis. Applicants complete a brief online form and are prompted to provide a cover letter and resume. Open until filled with the first review of applications on September 12, 2022.


Please direct questions to Pam Wideman at pwideman@raftelis.com and Kelsey Batt at kbatt@raftelis.com.

Download Recruitment Brochure