Security Director

Guilford County, NC | Full-time

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The Position

Guilford County is a high-performing local government organization that maintains a culture of embracing diversity and inspiring both individual and organizational excellence. The Security Director, representing a new position within the County, will oversee the day-to-day security for all of Guilford County's facilities and is included in the Strong Community Service Area.

The successful Director will be well-versed and intentional in leading a one-of-a-kind municipal security department consisting of 27 County Security positions and 29 Contract Security and Company Police positions.  The annual departmental budget is approximately $3.3M.  The Guilford County Security Director will be responsible for the overall management of the County’s security and safety programs, including strategically developing and directing policies, guidelines, and programs to protect the County’s assets and promote a safe and secure environment for Guilford County’s employees and visitors.

The Security Director may also serve as a first responder in the event of emergencies occurring at County facilities.

Priorities

  • Assess current and future security needs within Guilford County’s facilities.
  • Establish positive relationships and commitments with local law enforcement, County officials, and visitors while becoming the face of Safety and Security within the County.
  • Hire, manage, and train hourly security officers.
  • Develop procedures and offer guidance to improve staff efficiency and performance.
  • Analyze “best practices” currently within County facilities and implement a visitor management and access program incorporating new software, i.e., driver’s license and visitor pass scan screenings.

The Successful Candidate

Guilford County’s new Security Director will have a working knowledge of day-to-day security operations and administration. They will be an effective written and verbal communicator that is able connect with all staff levels, visitors, vendors, and law enforcement officials and can deliver sensitive and controversial information appropriately. The next Security Director will also demonstrate success in team building, along with being adept at assessing needs, building staff profiles, and empowering employees. The ideal candidate believes in supporting the professional development, growth, and retention of staff.

The successful candidate will have the ability to handle a firearm when necessary and in the case of an emergency and be able to react quickly during an emergency. The successful candidate will know self-defense techniques, be alert, honest, and observant. The successful candidate can remain calm and collected under pressure while maintaining an orderly atmosphere.

Additionally, the successful candidate will be expected to conduct risk assessments throughout Guilford County’s facilities including lighting, security, gate control, bar code access control, threat assessments, and vulnerability studies, and partner with law enforcement to create and perform security/safety training sessions with employees.

The Security Director will initiate and manage security investigations at County facilities and receive verbal and written reports from subordinates taking any follow up actions that are needed. The Security Director will also assist the Human Resources Department with investigations, as needed, schedule shifts for hourly officers, and ensure all the security systems, such as the multiple camera systems, alarms, and access software, are working properly and report any breakdowns of the security systems to the County Manager or Assistant County Manager.

Existing security staff members reported the following traits as desirable in a Security Director:

  • Physically and mentally fit
  • Good judgement and common sense
  • Approachable
  • Fast Learner
  • Excellent negotiation skills
  • Detailed-oriented
  • Innovative and creative
  • Proactive communicator
  • Responsive
  • Transparent
  • The ability to administer First Aid

Qualifications

Minimum requirements include any combination of education and experience equivalent to a bachelor’s degree and 5 years of progressively responsible leadership experience in the field.

Preferred qualifications include demonstrated experience in a leadership role. Experience building a high performing security team, delivering both internal and external security services.

The selected candidate must complete the North Carolina Private Protective Service Board Armed Officer certification.

The Organization

The County operates as a Council-Manager form of government, with the Board appointing a professional County Manager to administer a variety of County functions. The County Manager's office provides professional management and leadership for the County government by directing and supervising all County offices, departments, and agencies under the general control of the Board of Commissioners. The Manager is the Chief Administrator of the County government and is appointed by the nine-member Board of Commissioners. Under the County Manager are three Assistant County Managers overseeing Successful People, Strong Community, and Quality Government service areas. Assistant County Managers are responsible for assisting the County Manager in directing operations; preparing and administering an annual budget and capital improvement program; advising the Board on fiscal and policy matters; and equitably administering the policies, laws, ordinances, and other directives and goals of the Commissioners.

The County has adopted a total budget (all funds) of $854.9 Million for FY 2021-2022. Guilford County employs personnel in approximately 3,300 positions. The budget includes specific new investments in the Guilford County Schools and Guilford Technical Community College, public engagement and communication, data analytics, school medical services, and initiatives to address health disparities and support equitable access to services. Guilford County spends most of its generated revenue on Education, followed by Law Enforcement, Social Service, Public Health, and Emergency Services.  Core values for Guilford County are Transparency & Communication, Equity & Inclusion, Accountability, Service & Outcomes Excellence, and Our People Matter.

The Community

Founded in 1771, Guilford County is the third-most populous County in North Carolina. Guilford County was named after Francis North, the first Earl of Guilford, and was formed from parts of Rowan and Orange Counties to centralize government and Courts of Guilford. The Guilford Courthouse became the location of General Nathanial Greene and Lord Cornwallis’ famous battle that was a turning point in the war and is still reenacted today. Guilford County, part of the beautiful Piedmont Triad area of north-central North Carolina, includes the cities of Greensboro and High Point and several towns and smaller communities. The County historically served as one of the major manufacturing and transportation hubs of the Southeast, most notably for textiles and furniture, and to this day has the largest furnishings trade show in the world, the High Point Furniture Market.

With a rich history of anti-slavery activism, Guilford County is a stop on the historic Underground Railroad, a nationally known landmark within the civil rights movement. Abolitionist Levi Coffin noted Guilford College Woods (historically called New Garden Woods) as a refuge for the Underground Railroad, now a protected area. Additionally, historic segregation protests in 1960 happened at the then white-only lunch counter at the Woolworth store in downtown Greensboro. Helping to fuel similar efforts across the nation, the former Woolworth store location is now the site of the International Civil Rights Center and Museum.

The County is presently home to historical sites and institutions, as well as the host of notable recreational and cultural events such as the John Coltrane International Jazz and Blues Festival, the North Carolina Folk Festival, the Wyndham Championship Golf Tournament, the Greensboro Grasshoppers and High Point Rockers baseball teams, and a variety of collegiate events. The public enjoys multiple regional parks within Guilford County, as well as opportunities for camping, fishing, golfing, and other outdoor recreation activities.

Guilford County residents benefit from strong educational programs. The County is home to many higher educational institutions, including North Carolina Agriculture & Technical University, the University of North Carolina at Greensboro, High Point University, Bennett College, Greensboro College, Guilford College, Elon University School of Law, and Guilford Technical Community College. Guilford County Schools is the third-largest school district in North Carolina and serves 70,000 PK-12 students at more than 120 schools with over 10,000 employees.

Guilford’s cities and towns are noted among the top U.S. cities for a low cost of living, almost 10% below the national average. These areas boast friendly, walkable neighborhoods, vibrant social scenes, plenty of cultural attractions, and a central location perfect for enjoying the abundant opportunities for outdoor recreation. A three-hour drive east brings you to the beautiful North Carolina coast, while a three-hour drive west places you on Mount Mitchell in the magnificent North Carolina mountains, the highest point east of the Mississippi River.

Quick Facts

  • Population: 537,174
  • Median Household Income: $53,261
  • Median Home Value: $167,000
  • Median Age: 37.1

All demographic information was sourced from the U.S. Census Bureau.

Compensation and Benefits

The minimum to market expected hiring range is $82,297 – $143,488, depending on directly related qualifications, with an excellent benefits package.

How to Apply

Applications will be accepted electronically by Raftelis. Applicants complete a brief online form and are prompted to provide a cover letter and resume. Open until filled with the first review of applications on August 8, 2022.

Questions

Please direct questions to Pamela Wideman at pwideman@raftelis.com and Kelsey Batt at kbatt@raftelis.com.

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