Solid Waste Bureau Head

City of Baltimore, MD | Full-time

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The Position

The City of Baltimore’s Department of Public Works is seeking a strong leader who can run a large operational department, is committed to sustainability, communicates as effectively to employees in the field as elected officials, and will bring creative, problem-solving skills to solid waste management.

The Solid Waste Bureau Head is under the classification of Operations Director I and is among the highest managerial levels in Baltimore City Government. Employees are responsible for directing programs that have a broad scope and major impact on agency missions and operations. Employees directly supervise Operational Managers and indirectly supervise technical, professional, and administrative staff.

Under the supervision of the Director of Public Works, the Solid Waste Bureau Head plans, organizes, and directs the activities of the Bureau’s operational functions through division chiefs, managers, administrative staff, and supervisors. The Bureau Head develops and administers a comprehensive program of solid waste management with emphasis on waste reduction through the promotion of recycling, composting and reusing, stimulation of community interest in recycling, and collection and disposal of residential solid waste; landfill, property management, street sweeping, marine operations, street cleaning, graffiti, corner cans, and performs related work as assigned.

The Solid Waste Bureau Head serves as the City of Baltimore’s Department of Public Works business expert in the blight, solid waste, and recycling field, and additionally, has Bureau-level responsibilities for developing goals, planning, and coordinating a comprehensive solid waste collection and recycling system.

The positions that report directly to the Bureau Head are Operations Manager I and II, Business District Division, Operations Officer I, II, and III, as well as the Special Assistant, and Office Support Specialist III. The total of full-time employees in the Department is 696 with a total budget of $112M. The Solid Waste Bureau has employees in three different collective bargaining units in the City. These collective bargaining units are the City Union of Baltimore (CUB); the American Federation of State, County, and Municipal Employees (AFSCME); and the Management and Professional Society (MAPS).

The system incorporates a variety of services, including drop-off centers, a landfill, a transfer station, and residential trash and recycling collection City-wide. Other operations included in the Solid Waste Bureau are a refuse transfer station; transportation of refuse for disposal; roll-off bin service; public litter receptacle collection; and refuse and recycling services for special community activities, street sweeping, and marine operations. The Bureau Head is also responsible for policy and program development to encourage waste reduction through the promotion of recycling, composting and reuse, and to ensure established programs coincide with the City's goals and objectives (Less Waste, Better Baltimore Ten-Year Plan).

The City has recently invested in 67 replacement vehicles, a landfill expansion, and $17 million in the approved capital improvement plan for facilities upgrades at solid waste worksites.

Priorities

  • Develop and maintain excellent working relationships with the City, the Department, the Director of Public Works, and the Solid Waste Bureau staff. Spend time in the field understanding operational issues and learning from front-line employees and supervisors.
  • Build relationships with the City’s elected officials, residents, and business leaders by attending community meetings and functions. Participate in Clean Baltimore on community cleanups and other events.
  • Prioritize enhancing the sustainability program and moving toward Zero Waste. Develop a comprehensive strategy for the City to reach its Zero Waste goals and develop the scope for a comprehensive feasibility study for the City of Baltimore.
  • Focus on bringing recycling back on a weekly basis. Promote the importance of recycling through various online platforms. Execute the recycling plan that is drafted.
  • Develop the FY 2024 budget and capital plan.
  • Execute the Route Optimization Study commendations and work with the staff to determine the implications for operations.
  • Evaluate and assess the Department’s current staffing and organizational structure; make recommendations to leadership and implement changes as necessary. Develop strategies to retain, recruit, and hire staff as needed.

The Successful Candidate

The successful candidate is a tough, problem solver that knows how to run a large operational department. The ideal candidate will have experience in solid waste or public works and some expertise in sustainability or zero waste. The next candidate will be an effective listener and communicator and well-versed in leading a diverse and multifaceted staff.

The successful candidate will be a collaborative team leader who is comfortable giving direction and empowering staff to ensure the long-term success of the organization. The ideal candidate will be able to balance conflicting interests and priorities, yet also be decisive and provide clear recommendations to the Public Works Director and City Administration. In decision-making time, the candidate will intuitively support upper management, but also be able to consider their staff.

The next candidate has a natural understanding of the challenges that come with the position including the media and local community. In addition, the candidate will need to be able to withstand the political pressures that come with the job.

The Bureau Head will demonstrate a defined customer service philosophy that will be reflected throughout the organization. This next candidate encourages a strong, collaborative culture and will have the enthusiasm to improve the culture as it aligns with the organization’s long-term goals.

Qualifications

Minimum requirements include any combination of education and experience equivalent to a bachelor’s plus three years of experience providing leadership as a senior policy advisor, senior operations manager, or technical subject matter expert. Five years of local government or solid waste management experience is also preferred.

Preferred qualifications include a master’s degree, experience managing in a diverse, complex local government or solid waste organization, and professional certifications. Demonstrated experience in community engagement, managing budgets, delivering daily services, recruitment and retention of a diverse workforce, and sustainability and zero waste best practices is also preferred.

Residency within the City of Baltimore six months after appointment is required for this position and a monthly housing stipend may be part of an overall relocation package.

Inside the Department of Public Works

Baltimore Department of Public Works is the largest agency in the City of Baltimore and is by far its most complex municipal operation in the City. DPW’s workforce is budgeted at 2,800 employees, with a $660 million annual operating budget and a six-year $1.8 billion capital budget. DPW is a 24/7 operation with a very diverse set of responsibilities. Public Works, like no other agency, affects every neighborhood in Baltimore.

The City has recently invested in 67 new vehicles, a landfill expansion, and will be upgrading two of its work facilities with $17 million in the approved capital improvement plan.

Our Mission

We support the health, environment, and local economy of the City and the region by providing its customers with safe drinking water and keeping its neighborhoods and waterways clean.

Our Vision

To be a strong proponent and protector of our environment and the health and vitality of our communities.

Commitment

Exercising “Equity in All We Do.”

The Department of Public Works is unique and is comprised of several bureaus, divisions, and offices. The two bureaus that are the face of DPW include:

  • The Bureau of Solid Waste (BSW) is dedicated to cleaning City neighborhoods throughout the City. BSW is divided into divisions, each with different areas of responsibility in waste management and disposal: Routine Services Division, Special Services Division, Property Management Division, Marine Operations Division, Mechanical Street Sweeping Division & Convenience Centers, and Disposal Services Division, in addition to the Office of Administration and the Office of Waste Diversion.
  • The Bureau of Water and Wastewater (BWW) is responsible for sourcing raw water and treating and distributing drinking water to 1.8 million residents in the Baltimore area. BWW is also responsible for collecting, conveying, and treating wastewater from the region at two of the largest wastewater treatment facilities in the state. The operation, maintenance, and capital improvements of all the infrastructure required for drinking water and clean water are under the purview of BWW. Its assets include the following: 3 raw water reservoirs with a combined storage volume of 80 billion gallons, 3 water treatment facilities, 3900 miles of water mains, 30 drinking water pumping stations and storage facilities, 1100 miles of stormwater pipes, 1400 miles of sewer mains, 15 wastewater/stormwater pumping stations, and 2 wastewater treatment facilities.

DPW is the proud administrator of the Prettyboy, Loch Raven, and Liberty reservoirs which hold a combined 86 billion gallons of water. Baltimore has three water treatment plants: Montebello I, Montebello II, and the Ashburton Filtration Plant. Combined, the plants produce up to 360 million gallons of drinking water per day. Not only does DPW have oversight of the water of these reservoirs, but it also offers recreational activities that include, fishing, kayaking, and trails in an outdoor setting that are unmatched in the State of Maryland.

The Community

Baltimore City is the largest city in the State of Maryland, with a population of just over 575,000, and is one of the oldest and most historically relevant cities in the United States. Baltimore is home to 13 colleges and universities, as well as two public community colleges, including top institutions such as Johns Hopkins and the historic Morgan State University.

Baltimore has a thriving arts culture, world-class sports teams, and supreme museums. Charm City (a common nickname) is an excellent place to visit with its spectacular waterfront views and rich history. Baltimore City is an exciting place to work and an extraordinary place for the family to play and experience the heart of this vibrant city. The Inner Harbor is home to the National Aquarium, an urban beach, and a plethora of shops and seafood restaurants. Art lovers will be moved by the extraordinary collection at the Baltimore Museum of Art, the Walters Art Museum, and the Reginald F. Lewis Museum. Sports fans will enjoy Oriole Park at Camden Yards, home to the multiple World Series-winning Baltimore Orioles, and M&T Bank Stadium where the Superbowl winner Baltimore Ravens play. Diehard American and Civil Rights history enthusiasts cannot leave without visiting Fort McHenry – the site where the Star-Spangled Banner was written.

Baltimore is one of the best cities for foodies in Maryland (known for its world-famous Lexington Market and crab cakes) with credits going to a culinary boom that is intertwined with Chesapeake Bay seafood classics and the International Culinary College.

Not only is there history, great food, and beautiful architecture in Baltimore City, there is community. There are more than 250 neighborhoods in Baltimore creating a vibrant, diverse, and culturally rich environment.

Quick Facts

  • Population (2021): 576,498
  • Median Household Income (2020): $52,164
  • Median Home Value (2016-2020): $167,300
  • Median Age: 35.5

All demographic information was sourced from the U.S. Census Bureau.

Compensation and Benefits

The expected salary range is $175,000 - $180,000 depending on qualifications, with an excellent benefits package.

Benefits offered include the following:

  • Assigned downtown parking space
  • Personal leave days in addition to vacation and sick leave days
  • Comp time
  • Medical
  • Health – Management Cafeteria Plan
  • Vacation Leave
  • Sick Leave
  • Holidays
  • Pension Benefits
  • Retirement

How to Apply

Applications will be accepted electronically by Raftelis. Applicants complete a brief online form and are prompted to provide a cover letter and resume. The position will be open until filled with the first review of applications beginning on February 1, 2023.

Questions

Please direct questions to Catherine Tuck Parrish at ctuckparrish@raftelis.com and Alexa Worrell at aworrell@raftelis.com.

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